OUR SERVICES

Ring Resizing

Getting the right ring size matters just as much as the ring’s design. A perfect, comfortable fit lets you truly appreciate its beauty. At Hearfox, your satisfaction is our priority, so we provide one complimentary resizing for both engraved and non‑engraved rings, provided it’s requested within 45 days of delivery. Please note that custom or altered pieces—those created to your exact specifications—are not eligible for free resizing.

Need more details? Review our Return Policy [here]. If you still have questions, feel free to reach out through our Contact Us page—our team is always happy to help!

Free Engraving
Add a meaningful touch to your ring with complimentary engraving—perfect for expressing love, memories, or a personal message. It’s a timeless way to turn a beautiful piece into something truly one-of-a-kind.

Engraving is available at no extra cost when selected during your purchase. Choose from four elegant font options and include special symbols such as hearts or the infinity sign. You can personalize your message with up to 25 characters, including letters, spaces, and icons.

Lifetime Warranty
Hearfox stands out in the sector with an attractive lifetime warranty. A wedding or engagement ring is a purchase of a lifetime; therefore, we want to ensure that you receive a top‑quality product backed by a reassuring guarantee. The lifetime warranty applies to all Hearfox jewelry, because we are confident in our craftsmanship. In the event of any manufacturing defect, Hearfox will inspect the item and gladly repair it for you. Please refer to our return policy for more details.

Free Insured Shipping
Jewelry is delicate and deserves extra protection during transit. Hearfox provides complimentary insured shipping on all orders to safeguard against loss or damage while in delivery. As soon as your order leaves our facility, you’ll receive a tracking number so you can monitor its journey every step of the way.

We highly recommend checking your package upon arrival. If you notice any signs of damage, please file a damage claim with the courier and refuse to accept the delivery.

Online Returns
If you're not completely satisfied with your order, Hearfox gladly accepts returns for a refund, resizing, engraving, or repair. Simply fill out our return request form online—it only takes a few clicks. Print the form and include it with the item you wish to return.

Once your request is submitted, you’ll receive detailed instructions via email on how to proceed. Please make sure to read our return policy carefully before sending your item back to us.